You may be aware of the recent information posted on the DfE website, stating that the Department’s exclusion helpline for parents is no longer provided by the Advisory Centre for Education (ACE). Whilst this is correct, please note that ACE still continues to give free independent advice to parents and carers, on exclusions and other educational issues affecting children in England and Wales.

However, due to reduced funding, ACE’s advice line hours have changed as follows: - Monday – Thursday from 10.00 – 1.00pm - 0808 800 5793

The website also continues to operate: http://www.ace-ed.org.uk